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Awards Winner
GDP growth strengthens the results of banks. Consumer banking trends stimulate growth in the middle of a mixed year.
The Caribbean savings were largely struck by the slowdown in funding and an internal cooling market. GDP for the Caribbean countries and territories from which our winners are selected is estimated by the International Monetary Fund (IMF) for increased by 2.5% on average in 2024.
On the banking side, consumer -oriented trends such as the expansion of loan portfolios and digital inclusion were the stars of the show. New customer acquisitions have led to figures supported in all areas despite difficult conditions.
Regional winner
Audrey Tugwell Henry, CEO, scotiabank jamaica
Best Caribbean bank | Scooter bank
In this context, Scooter bankOur best bank in the Caribbean, has moved away from its central and South American operations to focus on the potential for unlocking in the Caribbean.
Consequently, the Canadian giant posted significant growth in its international banking segment, which generated adjusted profits of almost 2.9 billion dollars in 2024, up 11% from one year to the next (Yoy).
This increased regional orientation also allowed the bank to win home prices in several geographies.
Winners of countries, territory and district
Bahamas | Scotia bahamas
Scotia bahamas“Continuous digitization efforts have proven to be a game changer, with more than 99% of all banking activities now carried out via digital channels. More than 79,000 customers use online and mobile banking services.
Barbados | SCOTIA Barbados
SCOTIA Barbados“The revised online banking platform led the bank to double-deposit sales in annual shift. Consequently, the net profits of scotiabank in the country jumped by 21.6%, the return on stocks from 14% in 2023 to an impressive 23% in 2024.
Bermuda | Butterfield Bank
Butterfield Bank took advantage of its enormous margins to reach the above -average profitability in the Cayman Islands and the Bermuda. In the latter, he increased his net income by 11.4% in annual shift. In the first, the secret was a constant improvement efficiency ratio, which posted 60.4% for the year.
Dominican Republic | To forbid
In the rapidly growing economy of the Dominican Republic, where GDP growth estimated at the IMF was estimated at 5.1% for the year, To forbid took advantage of its leaders to become the first Dominican bank to reach 1 Billion of Dominican pesos (about 16 billion dollars) in total assets. He continued to carry out the market with a share of 36% of total assets and 31% of loans.
Jamaica | Jamaica de la Scotia
Scotiabank jamaica’s The efforts to improve the customer experience led to an improvement in the net promoter score (NPS) on all channels: digital NPs increased from 33% to 42%, the NPS contact center increased from 28% to 32%, and branch NP had a massive improvement, from 6% to 51.7%.
Puerto Rico | Banco Popular by Puerto Rico
Strong loan growth was the secret behind Banco Popular by Puerto Ricoaward -winning performance. The combination of the improvement in cost performance and new customer acquisitions has resulted in a solid increase of 10% in annual shift in adjusted net income.
Trinidad and Tobago | Scotiabank Trinidad & Tobago
Scotiabank Trinidad and Tobago Emphasis on digitization has led significant profitability in the country, where digital platforms remain a growth avenue, which represents around 72% of the total of customers from 2024.
Turks and caicos | Turks and Caics of the Scotia
Similar trends have earned the bank the price for the Turks and Caicos, where an increase Turks and Caïcs de la Scotia helped guarantee its main position in customers and assets.
US Virgin Islands | Premier bench
The increase in loan profitability was also the secret of Firstbank’s Year prosperous in the American virgin islands, where commercial and construction loans linked to higher use of a government line of credit have increased figures at all levels.