experience

Redefining the banking experience in Latin America

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Redefining the banking experience in Latin America

& nbsp Author: Francisco Ramirez, executive vice-president of personal banks and branches, Banco Popular Dominicano In a global landscape where digital transformation is no longer a competitive advantage but a necessity, Banco Popular Dominicano has cemented its leadership as the digitally advanced financial institution of the Dominican Republic. With more than six decades of experience … Read more

Banks shift from using AI for productivity to improving customer experience

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Banks shift from using AI for productivity to improving customer experience

Cost transformation obliges banks to innovate European banks are sailing in a complex landscape characterized by wind -opposite winds and costs on costs. The economy of the euro zone will increase by approximately 1.5% in 2025, which is modest compared to previous years. This will lead the banks to tighten their operational efficiency. They now … Read more